According to the General Data Protection Regulamin 2016/679 from 2016-04-27, we need your consent to personal data and other information collection, processing, storage and dissemination. You can rest assured that we will use your information only in the manner described in our Policy.
On the whole, we collect and process only the information that allows us to provide the services at a high level.
You tell us your name and contact information by sending the messages via our website feedback form or to our employees e-mail addresses. In your appeals and only at your option, you can tell us more information about yourself. We use this information for doing business – negotiating, making commercial offers or sending any other business correspondence, discussing the terms of agreement conclusion and execution. In case you provide incomplete data, we will not be able to contact you for mutually beneficial business goals achieving.
We also get some of your personal data from the companies that are our clients via the services you use. These can be contact information, geolocation, tracking data of your programs and applications. We use this information to recreate the situation in case of a bug or inconvenient usage and analyse it in order to improve our products and services. Most often, to perform such tasks, we use generalized (anonymous or pseudonymous) information about users.
You can be assured that we collect, process and store only a minimum of the information necessary to achieve the goals described above. The personal data we receive are not used for automated individual decision-making, including profiling.
The period of processing and storage of your personal data is exactly as much as that required by the resolution of problems, business management or relevant legislation. Then we delete the data from our equipment or our clients stop the access to their equipment, where your personal data are stored. Unless otherwise specified, we store the information as long as it is necessary and relevant to us to achieve the goals described above or ensure the compliance with our legal obligations to protect data.
All confidential information we receive (including your personal data) is processed with a security level no lower than that is required in the territory of the European Economic Area.
The data are processed on our equipment by our employees or on our clients’ equipment by the services you use. We do not transfer your personal data to third countries or an international organization for further processing.
To protect your data against loss, unlawful use, unauthorized access, disclosure or change, the system of information security management was developed and implemented: organizational, technical and legal measures to preserve confidentiality, which include:
Data leakage is unlikely but not impossible. In this case, we undertake to notify you and the relevant authorities of the security incident that occurred in an acceptable way. We also undertake to make all possible efforts to mitigate the effect of such incidents and compensate for the damage.
We provide your personal data to third parties meeting the purposes, in compliance with confidentiality rules and only in the following situations (“need-to-share principle”):
There are some additional important points that you should be aware of using our tracking technologies (for example, Cookies and HTML5 technologies):
In accordance with European regulations related to personal data handling, you have the following rights: